Privacy & Data Handling
Privacy Policy
SentinelAid Forensic Intelligence Unit handles case details, contact information, and supporting evidence with a privacy-conscious intake process for scam recovery and cyber-forensic consultation.
Important Notice
This policy explains how SentinelAid collects, uses, stores, and protects information submitted through this website, WhatsApp, inquiry forms, emails, or other relevant channels. We will not request your wallet seed phrase, private key, bank password, or account login credentials.
Information We May Collect
Contact Data
Name, phone number, email address, country or region, preferred contact method, and consultation messages.
Case Details
Technical Data
Device, browser, approximate location, page views, click events, referral source, and analytics data collected through tools such as Google Tag Manager and Microsoft Clarity.
Communication Records
Messages, call notes, consultation summaries, and follow-up records needed to evaluate and support your case.
How We Use Information
- To review your inquiry and assess whether your case has traceable recovery indicators.
- To organize evidence, build a transaction timeline, and prepare a practical case assessment.
- To communicate with you through WhatsApp, phone, email, or other channels you choose.
- To improve website performance, detect abuse, measure campaign performance, and understand user interaction through analytics tools.
- To comply with applicable legal, security, fraud prevention, or recordkeeping obligations.
Data Sharing
We may share limited case information with service providers, technical vendors, compliance reviewers, forensic analysts, or authorized legal professionals where necessary to evaluate or support your case. We do not sell personal information.
Security Practices
We use reasonable administrative, technical, and procedural safeguards to reduce unauthorized access risks. No internet transmission or storage system is completely secure, so sensitive documents should only be submitted through channels confirmed by our team.
Cookies, Analytics, and Session Tools
This website may use cookies, pixels, Google Tag Manager, Microsoft Clarity, and related analytics technologies to understand page activity, campaign performance, button clicks, scrolling, and usability. These tools may collect technical and behavioral data according to their own privacy terms.
You can limit some tracking through browser privacy controls, cookie settings, ad personalization settings, or third-party opt-out tools.
Your Choices
You may request access, correction, deletion, or restriction of certain personal information where applicable. We may need to retain limited records for security, fraud prevention, legal, or operational reasons.
Contact About Privacy
For privacy-related questions, contact SentinelAid through the secure WhatsApp intake channel or the contact method provided on this website.